E-Signature

The best e-signature software, according to real users

Not all e-signature software products are created equal. The right digital-signing software can save your business more time and money, so take time choosing the best one for you.

Websites like G2 Crowd (No. 1 in the world for business-software reviews) make the selection process easier. With thousands of real user reviews of more than 50 e-signature software, you can quickly see who’s rated the highest. We’re InsureSign, the e-signing tool with the highest overall rating on G2 Crowd and are known for being super simple to use.

Though we outrank all e-signature providers on G2 Crowd, here are three side-by-side comparisons of us vs. a few of our better-known competitors (all based on real user reviews):

What is it about InsureSign that inspires that top-of-the-charts ranking?

Our setup process is more seamless.

At InsureSign, we know your time is precious, so we’ve made sure adopting and implementing our software is quick and seamless. When it comes to ease of setup, our users gave us a 97 percent rating — much higher than our competitors DocuSign (85), RightSignature (92) and HelloSign (93).

Our interface allows you to set up and send your first document for signing in minutes — and, since there’s no download required with InsureSign, your account itself can be up and running in seconds.

Upon sign-up, we’ll connect you with dedicated customer assistance to helping you navigate the setup process. Our service team will be with you for the long haul and won’t disappear after you’re up and running (but more on that below).

We think Jeff G. summed up our ease of setup pretty well when he said:

“I like the slimmed down, ease of use interface. I feel like it is self explanatory so that it doesn’t take hardly any training for a brand new user to feel comfortable using…”

Our customer support is award-winning.

At InsureSign, customer happiness is one of our top priorities, which has helped us rank as the No. 1 e-signature software for customer relationships. Our support team is constantly attuned to customer needs; in fact, our biggest innovations often come from user suggestions.

Users gave our quality of support a 97 percent rating — 11 percent higher than DocuSign. Overall, our “ease of doing business with” score is an industry-high 99 percent.

Great customer service can go a long way; just ask the anonymous user who had this to say about InsureSign:

“The communication from the top down with the company has been wonderful. They are always helpful. They encourage us to give them feedback and actually listen to what we have to say. If there has ever been an issue they have always been on top of it…”

Our e-signature software is the easiest to use.

Setup isn’t the only thing that’s effortless with InsureSign. Users have named us an industry leader in usability time and time again, and we outrank all three major competitors in document creation, ease of use and ease of administration.

Our interface is incredibly straightforward, so your employees and customers can navigate the three-step process (setup, send, sign) with ease.

Here’s what Larry O., a real InsureSign user, had to say about his experience using InsureSign:

“InsureSign was selected because of its ease to use and price. My customers have absolutely no problems esigning our documents…. So far, none of my customers have called to say they couldn’t log in and complete the esigning steps… Great product that I would highly recommend!”

We offer time-saving innovations that are the simplest to use on the market.

Our suite of innovative features ensures that you won’t just get your documents signed; you’ll also save time and make your customers’ lives easier.

Whether it’s access to signing on mobile devices, mass signature collection or helpful add-on features like reminders and expirations, InsureSign outperforms DocuSign, HelloSign and RightSignature in it all.

We also offer our users a Premium Plan with a suite of features designed to save you even more time:

  • Text-message signing: Enhance the customer experience by reaching your customers via whichever medium is most convenient for them — including SMS messaging.
  • Redirect your customers: Secure more social media likes or service reviews by choosing which site your customers are directed to after finishing the signing process.
  • Gmail and Outlook integration: Connect your Gmail and Outlook contacts to InsureSign for quick document sending.
  • Reusable forms: Secure signatures in your sleep by creating a reusable form that can be filled out and signed over and over again by an unlimited number of signers.

In the end, it really all boils down to overall performance and reliability, an area in which our customers gave us a near-perfect 97 percent rating (compared to our competitors’ scores in the low 90s).

Carlynne F., a current InsureSign customer, put it this way:

“There is nothing that I dislike with this product. It is very easy to use and has become a profitable investment for the company. The customers love it.”

 

Interested in learning more about how we stack up against DocuSign, HelloSign and Right Signature? A full comparison report of all three can be viewed here. If you’d like to see how we compare to software not mentioned, we’re happy to provide an in-depth comparison report for you — just email us.