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The case for remote workers: How and why to let your employees work from home

Remote workers

“Remote workers.” “Working from home.” “Digital nomads.”

No matter what you call it, it’s everywhere: a growing trend, in companies big and small, of staff working from off-site locations.

InsureSign, the e-signature software ranked No. 1 for usability, was an early adopter of remote-working policies. Throughout its seven-year history, Joe Floyd (InsureSign’s founder and CEO) has always had employees working from home.

We asked Joe a few questions about his experience with the practice: how InsureSign manages remote workers, tips for making it work best, and how you can lean on modern tools to make it work for you.

 

Tell us about InsureSign’s remote work culture.

Joe: You know, just about all of our employees work remotely at some time or another—half are remote all the time.

Some of our team works out of our main office in Charleston, but even many of them will work remotely 1-2 days a week, either from home or a local coffee shop. It offers a nice change of pace or even just lets them skip their commutes from time to time.

How long have you had a remote work policy in place?

Joe: We’ve really always been that way. Even our first two employees were remote. It’s baked into our culture, and we’ve been used to it since the very beginning.

How has this policy been good for InsureSign? What are the major benefits to employers?

Joe: It helps us find the ideal person for that job, rather than confining our search to a certain geographical area or requiring someone to relocate. There were a few things we liked to do in person when we were first building the software; it was helpful to have people sitting around the same whiteboard at that point, but since then, it hasn’t been as important.

I do think a work-from-home option increases employee satisfaction, because they know they have some flexibility. And it can boost productivity, too. Some people work best early in the day, but like to take a break in the middle of the day and work late.

Remote work goes hand in hand with the mentality of just getting the job done. Some people are more productive that way than they would be if they were forced to show up early and punch a timecard.

Also, remote work decreases our overhead. Since we don’t have to foot the bill for the rent and utilities it would require to have all of these people in the same room at the same time, we can allocate those funds somewhere else. We compensate by providing our team with the equipment they need to work productively from home.

Any tips for managing remote workers, or for getting remote workers to work well together?

Joe: Having a regular schedule of meetings (and finding the right combination of one-on-ones and team meetings) makes a big difference.

And people are quick to just go for audio calls, but video calls are often much better. It can be kind of a pain, but the face-time is worth it in the end.

If at all possible, plan or encourage your team to get together in person when you can. People travel for plenty of reasons, so we encourage our staff to grab lunch together if they’re in someone’s neighborhood—we’ll pay for it. Or maybe the whole group can travel to a central location once a year for a team gathering.

Or, if there’s a regular sales or customer event that you can send a few of your team members to, that’s a good use of resources. You don’t need to be together all the time to get that sense of cohesiveness, but connecting face-to-face when possible helps.

How does technology factor into InsureSign’s work-from-home policy?

Joe: We use a lot of tools. Slack, for example. There are more and more things out there that make it simple and effective to have people working from home.

I first started working remotely 19 years ago, well before we launched InsureSign. It was frustrating at times. The internet wasn’t as good as it is now, and neither were the communication tools, so I frequently had to go into the office anyway.

That’s not the case now. There are plenty of digital tools available that can make remote work not just doable, but highly productive.

Do you have any caveats or words of caution for employers to keep in mind as they explore a remote work policy?

Joe: I would say one thing: if you’re going to do it, you have to jump in. If you’ve got an office and you’re hiring a bunch of people to work remotely, you need to expand the practice to the rest of the office. Lean in and create a remote work culture. Get everyone on the same page. If remote workers are using digital tools or communications channels, you have to have everyone using them.
 
How are your customers using InsureSign to make remote work easier?

Joe: A lot of our customers use it to onboard remote employees, or to roll out new benefits or programs to existing employees—InsureSign can help with HR in that way, ensuring management has legally-compliant signatures from everyone, no matter where they’re based.

Also, our workflow makes it easy for people in different places to get paperwork signed and approved. If you have multiple signers and approvers who need to touch a document before it’s finalized, InsureSign makes it easy for them to manage that process seamlessly from wherever they are. It’s an excellent tool for getting work done when you have people from the same organization in different places.

Whatever your work-from-home policy is, one thing is for sure: InsureSign’s seamless, easy-to-use interface makes securing signatures from remote customers and coworkers super simple.

Try InsureSign risk-free for 14 days and start getting your documents e-signed in minutes… from wherever your customers are.

The best e-signature software, according to real users

Not all e-signature software products are created equal. The right digital-signing software can save your business more time and money, so take time choosing the best one for you.

Websites like G2 Crowd (No. 1 in the world for business-software reviews) make the selection process easier. With thousands of real user reviews of more than 50 e-signature software, you can quickly see who’s rated the highest. We’re InsureSign, the e-signing tool with the highest overall rating on G2 Crowd and are known for being super simple to use.

Though we outrank all e-signature providers on G2 Crowd, here are three side-by-side comparisons of us vs. a few of our better-known competitors (all based on real user reviews):

What is it about InsureSign that inspires that top-of-the-charts ranking?

Our setup process is more seamless.

At InsureSign, we know your time is precious, so we’ve made sure adopting and implementing our software is quick and seamless. When it comes to ease of setup, our users gave us a 97 percent rating — much higher than our competitors DocuSign (85), RightSignature (92) and HelloSign (93).

Our interface allows you to set up and send your first document for signing in minutes — and, since there’s no download required with InsureSign, your account itself can be up and running in seconds.

Upon sign-up, we’ll connect you with dedicated customer assistance to helping you navigate the setup process. Our service team will be with you for the long haul and won’t disappear after you’re up and running (but more on that below).

We think Jeff G. summed up our ease of setup pretty well when he said:

“I like the slimmed down, ease of use interface. I feel like it is self explanatory so that it doesn’t take hardly any training for a brand new user to feel comfortable using…”

Our customer support is award-winning.

At InsureSign, customer happiness is one of our top priorities, which has helped us rank as the No. 1 e-signature software for customer relationships. Our support team is constantly attuned to customer needs; in fact, our biggest innovations often come from user suggestions.

Users gave our quality of support a 97 percent rating — 11 percent higher than DocuSign. Overall, our “ease of doing business with” score is an industry-high 99 percent.

Great customer service can go a long way; just ask the anonymous user who had this to say about InsureSign:

“The communication from the top down with the company has been wonderful. They are always helpful. They encourage us to give them feedback and actually listen to what we have to say. If there has ever been an issue they have always been on top of it…”

Our e-signature software is the easiest to use.

Setup isn’t the only thing that’s effortless with InsureSign. Users have named us an industry leader in usability time and time again, and we outrank all three major competitors in document creation, ease of use and ease of administration.

Our interface is incredibly straightforward, so your employees and customers can navigate the three-step process (setup, send, sign) with ease.

Here’s what Larry O., a real InsureSign user, had to say about his experience using InsureSign:

“InsureSign was selected because of its ease to use and price. My customers have absolutely no problems esigning our documents…. So far, none of my customers have called to say they couldn’t log in and complete the esigning steps… Great product that I would highly recommend!”

We offer time-saving innovations that are the simplest to use on the market.

Our suite of innovative features ensures that you won’t just get your documents signed; you’ll also save time and make your customers’ lives easier.

Whether it’s access to signing on mobile devices, mass signature collection or helpful add-on features like reminders and expirations, InsureSign outperforms DocuSign, HelloSign and RightSignature in it all.

We also offer our users a Premium Plan with a suite of features designed to save you even more time:

  • Text-message signing: Enhance the customer experience by reaching your customers via whichever medium is most convenient for them — including SMS messaging.
  • Redirect your customers: Secure more social media likes or service reviews by choosing which site your customers are directed to after finishing the signing process.
  • Gmail and Outlook integration: Connect your Gmail and Outlook contacts to InsureSign for quick document sending.
  • Reusable forms: Secure signatures in your sleep by creating a reusable form that can be filled out and signed over and over again by an unlimited number of signers.

In the end, it really all boils down to overall performance and reliability, an area in which our customers gave us a near-perfect 97 percent rating (compared to our competitors’ scores in the low 90s).

Carlynne F., a current InsureSign customer, put it this way:

“There is nothing that I dislike with this product. It is very easy to use and has become a profitable investment for the company. The customers love it.”

 

Interested in learning more about how we stack up against DocuSign, HelloSign and Right Signature? A full comparison report of all three can be viewed here. If you’d like to see how we compare to software not mentioned, we’re happy to provide an in-depth comparison report for you — just email us.

Managing millennial burnout at work

As a millennial, you’re probably tired of hearing about how your generation is lazy, entitled and the root of several industry collapses.

millennial burnout

That’s why the latest viral Buzzfeed piece probably came as a breath of fresh air. It’s not that you’re entitled… you’re just burnt-out.

Many millennials report feeling paralyzed by high-effort, low-reward tasks, like registering to vote or taking packages to the post office. Those tasks end up getting pushed to the next day’s to-do list, then the next, then the next… until you’re left with a list so overwhelmingly long that you can’t fathom where to start.

According to the above article, that’s why many millennials prefer to manage menial tasks digitally.

So, how can you best cope with millennial burnout in the workplace? By automating and simplifying manual to-dos.

InsureSign, the top-ranked e-signature software, is here to help.

InsureSign is the simplest, fastest way to set up and send off documents for electronic signatures. Trusted by thousands of businesses of all sizes across North America, InsureSign lets your customers easily sign your documents from their laptops, tablets and mobile devices.

Cut out the FedEx middleman
Getting forms signed can be a headache. You have to print and prepare documents, ship them out, pay the hefty shipping costs and then wait for the documents to be sent back. All the while, you’re crossing your fingers that your signer doesn’t overlook a signature field…  because if he or she does miss one, you’ll be starting the process all over again.

Simplify the process by switching to the easiest-to-use e-signature platform on the market. With InsureSign, you can set up a document for secure digital signing and start collecting signatures in seconds. You’ll cut out those substantial shipping costs entirely, and InsureSign will make sure your documents are complete before you get them back.

Put an end to awkward follow-up calls
Tired of making awkward follow-up calls because you’re waiting for someone to sign a document you sent them? With a click, you can schedule daily or weekly auto reminders from InsureSign that’ll keep hitting the person’s email until they’ve submitted the signed document.

Say goodbye to time-consuming, repetitive tasks
Your time is limited, so don’t waste your most productive hours completing the same repetitive tasks. InsureSign’s reusable form feature allows you to turn any document you might regularly need signed into a reusable URL that you can send out to as many people as you’d like. Stop getting burnout from long hours, and start literally securing signatures in your sleep.

Bypass cluttered email inboxes with text messaging
Your email inbox is already probably overflowing, which means your customer’s inbox probably is, too. With InsureSign’s premium plan, you can enjoy a host of additional time- and effort-saving features, including text-message signing that allows you to reach your customers quickly while on-the-go (and helping you strike it from your endless list of to-dos).

Take the first step in conquering your millennial burnout by switching to InsureSign, the e-signature software that streamlines your day. Start a risk-free 14-day trial and start taking back your time by clicking here.